B17 Trust B17 Trust

Terms and Conditions

These Terms and Conditions will be part of the contract between the customer and B17 Enterprises Ltd.

B17 Enterprises Ltd is registered in England, company no.11859727. Our registered office address is: 171 Clifton Road, Shefford, Bedfordshire SG17 5AG.

1. Contract of Sale

All orders that you place on this website will be subject to acceptance in accordance with these Terms and Conditions. When you place an order to purchase B17 products, we will send you an e-mail confirming receipt of your order, with the details of your order.

The final acceptance of your order will be complete at the time we send you a Dispatch Confirmation email.

The ownership remains with B17 Enterprises Ltd. until the complete payment of the order has been made.

2. Prices & Availability

All prices are given in Pound Sterling (£). Prices may change and offers may be withdrawn at any time. The prices do not include delivery charges which are added to your order at checkout.

All displayed products are subject to availability - we do display real time stock information on our website, however, we also take orders offline and so we cannot always guarantee availability of items.

3. Delivery Charges

Mainland UK delivery

Delivery cost is £5.00 for orders up to and including £75 within UK mainland but currently not Northern Ireland. We offer FREE delivery within UK mainland for orders that are over £75.

Currently we do not ship to Europe (inc. Channel Islands and the Republic of Ireland), or to the Rest of the World through the Online Shop. If you have a requirement for products, please email B17 Enterprises Ltd on This email address is being protected from spambots. You need JavaScript enabled to view it. and we can discuss shipping costs.

4. Payment Terms

Full payment must be received for your order before it is dispatched. While every effort is made to send complete orders, we reserve the right to make part deliveries.

6. Display on the Website

We have made every effort to display as accurately as possible the appearances, colours, textures or finishes of our products that appear on the website. What you see will depend on your monitor; we are therefore unable to guarantee that the product images are an accurate representation of the actual merchandise.

All products are sold as one piece and the price displayed is for one unit, unless otherwise stated in the product name that the product is a set and contains multiple pieces.

7. Other

We may change these Terms and Conditions at any time. If any of these Terms and Conditions are invalid or unenforceable, the remainder of these Terms and Conditions shall continue to have full force and effect.

SHIPPING & RETURNS

UK Standard Delivery

We usually dispatch orders within 3-5 working days. Please note our dispatch times do sometimes increase during busy periods. Standard delivery orders are sent via 2nd Class Royal Mail.

International Delivery

We currently cannot offer delivery outside the UK mainland but please email This email address is being protected from spambots. You need JavaScript enabled to view it. for any requirement.

Returns

Items which are damaged, faulty, or incorrect must be returned within 30 days of receipt. This applies online only.

If your item is faulty, damaged or not as expected, please contact us first, either by email on This email address is being protected from spambots. You need JavaScript enabled to view it. and state your order number, the product which is at fault, and the issue. We may be able to issue a refund/replacement without a return (we may require photos in this instance). If you do need to return the product in this instance, this is at your own cost.

If you change your mind about an item, the initial postage and packing charge, and any further costs incurred in returning the item, is non-refundable. Please return the item together with your reason for return and we will process the refund/exchange within 72 hours.